Multi-Channel Technology 2012: Interactive Panel Discussion And Q & A Session

Peter Edwards, Group CIO GAME Stores Group, Martin Strotton, Head of IT Strategy, ASOS.com, Russell Willcox, Chairman, Box Technologies Ltd

This interactive panel discussion allows you to ask some of the UK’s leading retailers for their views on where Multi-Channel technology is headed to allow you to develop forward thinking Multi-Channel strategies and conclusions from today’s conference

Before opening up to questions from the audience, the facilitator will ask some of the following kick off questions:

Which technologies will be crucial to the success of Multi-Channel Retailers over the next 2 years?

How can we best adapt our EPoS systems to maximise potential in a Multi-Channel marketplace

Which key technological steps should we be taking in the term to capitalise on mobile shopping?

How can we maximise the potential of Self Service technology by 2012?

How can we effectively move our technology from multiple channels to a more Multi-Channel IT strategy?

How can we best achieve a single view of the customer irrespective of channel choice?

Which social media technologies offer us the best ROI?

How you can effectively get your IT department to think Multi-Channel?

What lessons have been learned to best manage Multi-Channel stock control?